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Privacy Policy

Last Updated: April 1, 2026 ApnaHelper Mumbai, India

Table of Contents

  1. Who We Are
  2. Information We Collect
  3. How We Use Your Information
  4. Sharing of Information
  5. Cookies & Tracking
  6. Data Security
  7. Your Rights
  8. Third-Party Links
  9. Children's Privacy
  10. Changes to This Policy
  11. Contact Us

01 Who We Are

ApnaHelper is a home and vehicle services company operating under the domain apnahelper.site, registered and operating from Mumbai, Maharashtra, India. We provide home cleaning, AC servicing, car repair, car wash, and flat cleaning services.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information as described in this policy.

02 Information We Collect

We collect the following types of information:

Information you provide directly:

  • Your name, phone number, and email address when you contact us or fill in our enquiry form
  • Your service requirements and preferred date/time
  • Your address or location for service delivery
  • Any messages or communications you send us

Information collected automatically:

  • Browser type and version
  • Pages you visit on our website
  • Time and date of your visit
  • Referring website or source
  • Device type (mobile, desktop, tablet)

03 How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and booking requests
  • Confirm and coordinate service appointments
  • Send you service-related updates or reminders
  • Improve our website and services based on usage patterns
  • Comply with legal obligations

We do not use your information for unsolicited marketing or sell it to third parties for advertising purposes.

04 Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • With our service professionals who need your details to complete the job (e.g., your address and contact number)
  • With trusted service providers who assist us in operating our website or delivering services (e.g., form submission services), under strict confidentiality agreements
  • When required by law, court order, or government authority
  • To protect the rights, property, or safety of ApnaHelper, our customers, or others

05 Cookies & Tracking

Our website may use cookies — small text files stored on your device — to improve your browsing experience. These may include:

  • Essential cookies required for the website to function
  • Analytics cookies to understand how visitors use our site (e.g., Google Analytics)

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some functionality of the website.

06 Data Security

We take reasonable steps to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our website uses HTTPS encryption to secure data transmitted between your browser and our server.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

07 Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal obligations
  • Withdraw consent for us to contact you at any time

To exercise any of these rights, please contact us at hello@apnahelper.site or call us at +91-9557002686.

08 Third-Party Links

Our website may contain links to third-party websites (such as Google Maps or WhatsApp). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.

09 Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

10 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the 'Last Updated' date at the top of this page. We encourage you to review this policy periodically.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

  • Email: hello@apnahelper.site
  • Phone / WhatsApp: +91-9557002686
  • Address: 703/A, Landsend Bldg., Lokhandwala Complex, Andheri (W), Mumbai, Maharashtra 400053

Have Questions?

If you have any questions about this policy, please reach out to us directly.

📞 +91-9557002686 ✉ hello@apnahelper.site 💬 WhatsApp Us
ApnaHelper

Your one-stop solution for home cleaning, AC servicing, car repair, and car wash across India. Professional service that's just a call away.

Services

  • Home Cleaning
  • Flat Cleaning
  • AC Service
  • Car Repair
  • Car Wash

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Get in Touch

+91-9557002686

WhatsApp: +91-9557002686

hello@apnahelper.site

703/A, Landsend Bldg., Lokhandwala Complex, Andheri (W), Mumbai, Maharashtra 400053, India

Mon–Sun: 8:00 AM – 8:00 PM

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Disclaimer: ApnaHelper is an independent service provider. We are not affiliated with, endorsed by, or associated with any other service platform, brand, or government entity. All services are provided directly by ApnaHelper and its trained team. Prices shown on this website are indicative and may vary based on service requirements, location, and scope of work. Final pricing is always confirmed after assessment.